[SUMM22] Crisis Management in Higher Education

Ended Jun 28, 2022

Sorry! The enrollment period is currently closed. Please check back soon.

Full course description

June 14th, 17th, and 21st, 2022 | 12:00pm - 1:30pm (ET) - Fully Online Course

Interested BC faculty and staff should contact CIHE at, rather than registering here. BC students must register via Eagle Apps. The course number is ELHE7314.


Effective crisis management goes beyond a manual and a checklist. Leaders who are equipped to handle crisis share certain qualities, specifically communication, strategic management, and collaboration. Without these skills, the crisis can become the focus, rather than the community that is being served. This mini-course will focus on how crisis management can become a tool to strengthen organizations, despite trying times. Interviews with crisis leaders as well as case studies will be used to provide students with contemporary examples. The instructor will provide students with live synchronous classes as well as asynchronous opportunities for learning. An experiential learning activity will provide the final capstone for learners.

Timeline and Requirements:

The course will take place from June 14 - June 21, 2022. This series is presenter-led and is a fully online experience. Course meetings will be conducted synchronously online via Zoom from 12:00 - 1:30pm (ET) on June 14, 17, and 21. 

Fees & Policies:

Payment is due by credit card at registration. Registration closes June 13th at 5pm. Refunds will be granted only up until registration closes at 5pm on June 13th. No refunds will be granted for registration or technical errors on the participant's part (such as incorrect name/email, login failure, etc.).

Discounts are available to CIHE partners and individuals based at institutions in the Global South. Group discounts are also available. Please contact for further information about discounted pricing.

Additional offerings from the Lynch School Professional & Continuing Education Office can be found on our website


Laura De Veau served as the Vice President for Student Affairs at Mount Ida College from 2013 until its closure in May of 2018. She has also worked at Endicott College, Babson College, Indiana University of PA and Boston University. As a Vice President, Dr. De Veau’s portfolio encompassed 9 direct reports and 23 functional areas including: Residential & Campus Life, Student Conduct, Student Health & Wellness Services, Disability Services, Student Engagement and Intercollegiate Athletics (NCAA DIII).

Dr. De Veau currently serves as the Principal and Founder of Fortify Associates, LLC, a boutique consulting firm. She is also an adjunct faculty member at the Lynch School of Education and Human Development, Boston College.